Delivery, order cancellation & returns.
We offer FREE DELIVERY on all Asparagus Crowns shipped within the UK mainland. Unfortunately we are unable to supply to Northern Ireland and countries outside of the UK.
Delivery
All orders placed on our website are on a PRE-ORDER basis. Crowns are harvested in Holland around mid-end of March (depending on weather conditions) and we aim to deliver all outstanding orders via our courier (normally DHL) in early April. We will contact you when your crowns are ready to ship to confirm delivery arrangements, please allow up to 7 days from notification for your order to arrive.
If your plants are damaged or incorrect on delivery, or in case of any other problem with your delivery, please notify us within a maximum of 14 days to allow us to resolve the issue and, as appropriate, arrange a replacement or refund. Contact details are available on our contact page or contact us via email at crowns@holtuk.co.uk.
Order Cancellations
You can cancel or amend your order any point up until our order cut-off deadline. To cancel your order please contact us via our contact page or via email at crowns@holtuk.co.uk.
Returns
Due to the perishable nature of the product we are unable to accept returns.
Storage
Your crowns can be stored until optimum planting time. To store keep in the dark at no more than 5 degrees C and kept moist but not wet.